Once you have decided on the best solution, you must commit to the implementation of this new way of doing things. No matter what size your business is, employing a new way of working will always come with difficulties. You must commit enough time and resources to introduce the new solution.
Outline the benefits to those who will be using the software, give workshops and presentations and consider what other support your team will need. If the users understand the reasoning, they are more likely to be accepting of the change and will make the process easier.
Like most companies, here at myConsole we outline an implementation programme for our clients to stick to. It is important to communicate internally and ensure that everyone on the team is on board and engaging with this programme, and sticking to any agreed upon timelines.
Any good chosen solution will hold your hand the whole way through this, with regular check-ups and visits for training. They will set up your data and give you the skills to fully take advantage of the new capabilities you have in place.
After using the software for some time, there should be a review of the performance, both into whether the solution has solved your problem, and whether your team have been using the solution to its full potential. If the answer to either of these questions is no, you have to ask why. Give feedback to your solution to let them know how they could improve, or meet with your team to discuss why it is they have no adopted the solution properly.